Reviews Continued

"I Highly recommend ota"

"Great service super technicians. Had originally taken my car to the dealership for a check engine issue. They fixed it and on the print out of. What they did the mechanic posted as an aside " the shift lever cable is a little loose, just saying" a few weeks later a shift problem developed. Took it back and something they could have the first time they now quote well over $1100.00 to fix. Took it to OTA and they fixed the shift cable and a heater issue and window washer sprayer issue for about the same money. And I know these issues involved a lot of labor to disassemble the dashboard and other things under the hood. I am very pleased and better yet so is my wife. Great service. And on top of that they gave me a loaner car, I highly recommend OTA," -Ken Laus

"EXTREMELY THOROUGH"

"OTA is always extremely thorough when looking over any of the vehicles we look to have maintenance completed on. They provide a detailed list of improvements required and work with you to schedule future service times most convenient to the owner of the vehicle," -Tom M.

"You are our new auto repair shop"

"My wife mentioned to me that the front end of her car was making noise. I called OTA and asked if they could take a look at it. They told me to bring it in. They looked at the front end found the problems, then called me and told me the price for the entire job and the price for what had to be done now (I went with the entire job). They fixed my wife's car to her liking. OTA was recommended to us by our neighbor and WE recommend them to anyone that needs an honest, polite, good priced and knowledgeable mechanics Thank you OTA staff for a fantastic job. You are our new Auto Repair Shop," -Tim & Alyson M.

"EXTREMELY FAIR ESTIMATE"

"This was my first experience at OTA and it was amazing! Joe met with me immediately after I phoned him. My mechanical issues, which were complicated were explained to me properly at the shop. I was quoted an extremely fair estimate and offered a loaner car. I was treated with respect and honesty at a very reasonable price. My vehicle was returned to me faster than anticipated. I highly recommend OTA and all their staff," -Kevin G.

"ota is honest"

"Awesome service! Very detailed about all the problems on the car - even if it has nothing to do with the original reason as to why the car is at the shop. The staff and mechanics just want you to be safe in your car! They will only fix what you want to be fixed, but will explain any other problems they come across. I have a 1992 car that was there to be repaired. I already knew of the existing problems - exhaust leak, right turn signal out, break hose needing to be replaced. The reason the car was there was for another issue that was to complicated and to cold to fix at home. The mechanic noted the other issues, but only fixed the original problem. The prices are reasonable (car repairs are never cheap to start with) and OTA is honest. This shop came highly referred by friends who have been taking their cars there for a very long time. I would go back in the future and strongly suggest OTA to anyone else having car troubles!!!" -Shell C.

"STAFF IS FRIENDLY AND RESPECTFUL"

"OTA is the cleanest ,friendliest and most professional repair shop around. All work is done in a timely manor to the highest standards . My father told me you could tell how much pride some one took in their work by how clean they keep their work area/place of business . OTA proves him right.The shop is spotless from the parking lot to the service bays. The office staff is friendly and respectful . And most important of all the the work is performed to the highest standards with your safety and satisfaction a priority," -John R.

"professional and courteous"

Everyone here is extremely helpful. They do a great job, they call you to let you know how much it's going to cost before they start the work, and everyone is professional and courteous. I highly recommend this place always. -Maureen M.

"Price was less than expected"

"The crew at OTA have been servicing my 2002 Tacoma since the warranty expired 13 years ago, and they always do a professional job for a reasonable price. This time, I was due for an oil change, and since the truck is 16 years old, Jeff suggested I replace the timing belt even though I still have low miles on the truck. I got a thorough rebuild of the front of my engine including a new coolant pump, belts, and hoses. The price was less than I expected, and the truck runs great," -Ed F.

"the Only independent shop I ever use"

"OTA always gives me good service, great communication and fair pricing. They stand behind their work and do not "create" problems that are not really problems!!!!! This is the only independent shop I ever use," -Ron R.

"returned call with diagnosis very quick"

"Had car dropped off during weekend when closed due to engine troubles. Returned call first thing Monday morning when they received envelope and key from drop off slot, explained when and what they were going to check. Returned call with diagnosis very quick. Thank you Jeff and Joe," -Lenny H.

"Outstanding effort for a very fair price"

"They put rear brakes in my Lexus SUV. They are always professional and courteous. From Jeff and Joe along with the gentleman at the front desk. Outstanding effort for a very fair price," -Patrick P.

"Lovely people who care"

"Lovely people who care about what your car needs to keep going and allow you & family to be safe on the road. Last oil change - they topped off the oil, cleaned windows, and vacuumed up foot areas. Coffee and free TV to watch while you are waiting," -Doreen M.

"We started going there almost 10 years ago"

"Honest. Friendly. Knowledgeable. Fair rates. If you need a mechanic shop, then this is the place. They explain all their repairs and why you need them now or which can wait. They have always done right by me and my family, since we started going there almost 10 years ago," -Gabriel M.

"they'll give you a ride home & pick you up when it's done"

"Very professional. The people there are very nice and courteous, and the job is always done right. If you have to leave your car there, they'll give you a ride home and pick you up when it's done," -Edward H.

"well kept facility"

"Got my motor vehicle inspection done here...have a beautiful car that I am very particular about...they did a magnificent job...quick turnaround...respectful...nice paved parking lot and well kept facility...made the experience painless and proficient...highly recommend for anyone who needs car care or inspection services," -Frank S. 

"I don't let anyone else touch my vehicles"

"You will get honest answers and excellent parts. Joe and the gang go above and beyond each and every time. I have used them for 9 years for every personal and business vehicle I own. I don't let anyone else touch my vehicles," -Bill G.

"They are winners"

"OTA did a great job when I had a problem with a set of Goodyears I purchased 2 years ago. they stepped up and handled the problem and provided a loaner car for me. Not even a car dealer will do that! They are winners and know what customer care is about. Once again, good job," -Joe N.

"trustworthy & experienced"

"Never ever a bad experience. Always answer the phone promptly, always explain EVERYTHING that needs to be done to your car with very reasonable pricing. The staff as a whole are trustworthy and experienced," -Jill W.

"They even drove me home"

"I had my exhaust manifold done there, the price was reasonable, and they told me 2 days it would take. I had it back within 1 day, and my truck is not making the loud noise any more. The staff was excellent too. They even drove me home," -Peter C.

"they often go above and beyond"

"OTA has been repairing my car since I moved to New Jersey some years ago, and I have never had an issue with my car after it was serviced by OTA. I trust them implicitly to do the necessary repairs that they recommend when I bring my car in for servicing. They often go above and beyond what is obvious and repair things I may not be aware of. I drive away from their facility knowing my car is in the best shape possible for safe driving. I am pleased to write this review to thank them for their honesty and expertise in auto repair,"     -Margo J.

"staff treats customers like family"

"Definitely the best automotive shop there is. Have been a customer for about 15 years and wouldn't go anywhere else. Even with the specials a new car dealer throws at us, we still would rather go to OTA. Highly knowledgeable, professional, quick with appointments and turn arounds. Staff treats customers like family," -Chuck R.

"i'll never go anywhere else!"

"Finally, a repair shop you can trust. I have an old Buick, went to ANOTHER PLACE and was told it would cost almost $2,000 needing a radiator, etc. A friend suggested I try OTA. Not only did I not need a radiator, but they fixed it for $213.00. Amazing! I'll never go anywhere else!!!" -Kristyn S. 

"very happy with their services"

"Someone recommended I go to OTA, and as soon as I got there, someone went for a ride in my truck, listened to the problem and got my truck in the same day to fix it. My truck is running great and problems are fixed!! Very happy with their services. Thank you guys!!"    -Stefania J.

"customers for life"

"We moved here last year and have brought both cars to OTA for maintenance. Today we found ourselves at a deserted Gille Park, in the rain, with 2 kids, a dog and a big old dead battery. Joe from OTA ran up and gave us a jump, totally going out of his way to be friendly and helpful. Thank you, Joe and OTA. We will be in this week, and your customer service, helpfulness, and expertise have made us customers for life! Thank you!!!" -Hillary W.

"i will never take my car anywhere else"

"I was recommended by my best friend's girlfriend to go to OTA, because they are honest mechanics and will get the job done. And that's the truth. The top end of my engine had to be redone, and they fixed other little things with my car that I didn't even know about! They're really great people, and I will never take my car anywhere else!" -Manny G.

"jeff is now a friend and he cares"

"I first went there because he did a favor for my daughter. He spent about an hour tracking a tire down at another center. He would not accept anything for his time. Jeff is now a friend and he cares," -Thomas F.